ReliaStatRX

About Us

About Us

ReliaStatRX specializes in fast, secure, and compliant medical courier services. We transport lab specimens, pharmaceuticals, medical supplies, and critical healthcare materials with professionalism and HIPAA‑compliant handling.

CORE VALUES

INTEGRITY ALWAYS: We honor our mission by doing what’s right ALWAYS, every person, every situation, every time- without shortcuts, without compromise.

CUSTOMER FIRST: Our focus is always on the people we serve. Every decision, every delivery, and every interaction is centered around the customer’s needs.

INITIATIVE AND OWNERSHIP: We step up, take responsibility, and act with urgency. If something needs to be done, we do it.

COMPLIANCE WITHOUT EXCEPTION: We uphold the highest standards in HIPAA, safety, and chain-of-custody procedures to protect patients, providers, and partners.

RELIABILITY: We deliver with consistency, accuracy, and professionally. When we say we will be there, we’re there

COMMUNICATION: Clear, timely, and transparent communication is at the heart of how we operate – before, during, and after every delivery.

EXCELLENCE AS THE STANDARD: We aim to set the benchmark for medical courier services by holding ourselves to a higher level of performance in everything we do.

VISION STATEMENT 

“To set the standard for medical courier excellence by staying true to our mission, serving every person and situation with integrity, taking initiative, and delivering without shortcuts, without compromise.”

MISSION STATEMENT 

“At ReliaStatRX, our mission is centered on you, we are dedicated to being your lifeline by providing compliant, reliable, and communication-driven medical courier services that exceed expectations.”